Unmatched Transport Services
With a focus on quality and a team committed to service, we deliver
We do transportation differently. Safety. Courtesy. Affordability.
We pride ourselves on being an important component of urban and suburban transit services. As a non-medical transportation firm, families, individuals, and businesses, rely upon us to keep their loved ones, staff, and the public safe and sound. Through our integrated multi-modal approach, we deliver without fail to get you to your destination on time.
“I have seen first-hand the challenges our seniors and disabled face. OTS was created to provide essential and reliable transportation services for the disadvantaged and elderly. We are here to fill gaps and eliminate barriers. Your health and safety is our top priority.”
— R. Holmes, Founder, Owner
Our Services
Paratransit
Services
We offer well-trained drivers and staff who are committed to safety standards. Whether you are disabled, under a doctor’s care, or in need of non-emergency transportation, we are the demand-responsive choice you need. Never miss a doctor’s appointment again. Dial-a-ride with the region’s most helpful provider.
Special Events
& Shuttles
OTS provides special event, shuttle, and shared-ride services to meet all of your transportation and large capacity needs. Schools and colleges trust us to transport their students. When you need special events and private ride services, we are here to serve. Our white glove customer service is unmatched.
Call Center
Operations
We take call times, customer service, and trip bookings seriously. Trust our customer service team to schedule your trips with ease, efficiency, and empathy. We ensure all ADA calls are timely, thorough, and treated with care. We train our staff on managing regional call center environments and more.
Medicaid-eligible, non-emergency medical transportation services you can rely on
Our Values
Reliable
When your health is at stake, reliability matters! Our team is trained to ensure you arrive for every appointment on time. Late and missed trips are against our core values. Receive the on-demand door-to-door transportation you deserve.
Cost-Effective
We help keep costs low by effectively optimizing and managing trip scheduling and performance. Our team masters trip routing to ensure you have the quickest pick-up and drop-off time available. We are your transit solutions provider.
Safety-Focused
Safety is at the core of everything we do. When you travel with OTS, not only are you in good hands, you are in capable hands. From the time we onboard our drivers, they understand the magnitude of their role in protecting our most valuable asset…you.